Store Policy
OVERVIEW
This website is owned and operated by Teslun. Throughout the website, the terms "we", "us" and "our" refer to Teslun. Teslun Online Shop provides this website, including all information, food and services provided by this website to you (user), provided that you accept all terms, conditions, policies and notices described here.
By visiting our website and/or buying things from us, you participate in our "service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies in This reference and/or is obtained via a hyperlink. These terms of service apply to all users of this website, including but not limited to users who are browsers, suppliers, customers, merchants, and/or content contributors.
By using the Website, you agree to be bound by the following terms and conditions. Please read the relevant terms and conditions.
We reserve every right to change these Terms and Conditions from time to time without any prior notice. The revised terms and conditions shall take effect from the date of publication. Your continued use of our website and our services is deemed to be your agreement to accept the latest version of these Terms and Conditions.
OFFICE HOURS
Monday to Friday 10AM-6PM
Order online 24 hours a day, 7 days a week.
When you make an order, you purchase such goods from suppliers at the specified price. Once you submit, you may not cancel the order, even if we have not accepted or rejected your order.
We will confirm by email that we have received your order. The confirmation email will provide:
- Your order details,
- Details of the price charged,
- Your order follow-up information,
You can track your order status online.
If we cancel your order, we will notify you by email and deposit any amount we have deducted from your debit/credit card in your account as soon as possible but in any event within 14 days from the date of your order. You accept that we are not required to make any compensation for your grievances.
PURCHASE CONTRACT
You can register with us when you use the Services or make an order. By registering, you declare (and we have the right to rely on the declaration) that you are 18 years of age or older and have the ability to constitute a legally binding contract.
PRICES AND PAYMENT
We will make all reasonable commercial efforts to display accurate and up-to-date prices on our website. However, as the prices of all types of goods sold are usually updated by suppliers, we are unable to list the exact prices until we accept your order. If the price of the goods is higher than the price at which we intend to accept your order, we will cancel your order or contact you to inquire if you intend to pay a higher price or cancel your order. If we cancel the order and you have made any payment, we will refund you any amount we have deducted from your debit/credit card. You agree and accept that we are not required to make any compensation for your grievances. When you make an order, you authorize us to pay by credit card as specified by you and to declare to us that you are authorized to make payment in accordance with the amount of the goods at the time we accept your order. Ownership of the goods will not be transferred to you until payment is received. We use third-party payment services for online transactions. When you make an order, you agree and accept that your credit card details will be collected, processed and retained by us and the payment service provider as required by its terms and conditions. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you in connection with your credit card transactions and that we are not liable under any circumstances for any loss in question.
Disclaimers and limitations of liability
1. We do not represent or warrant access to our website (including the use of mobile apps or software) or any part therein will not be blocked, reliable or fault-free.
2. We do not represent or warrant to you that our website or any of its content will be accurate, complete or reliable.
3. We do not represent or warrant:
3.1 Any services (whether provided by us or not) will be provided with due care and skill;
3.2 Any item (whether provided by us or not) will be of commercial quality or will be suitable for any purpose (although we have been informed of that use in advance).
4. You agree that no data transmission over the Internet is guaranteed to be completely secure. Despite our efforts to protect this data, we do not guarantee and cannot guarantee the security of the data you transmit to us. Any transmission of any information to us by you is at your own risk.
5. To the extent permitted by law, we exclude all liability to you for the following reasons (whether in contract, infringement or other form or whether or not due to our negligence):
5.1 inaccurate, incorrect or missing from our website (including the use of the Application or Software) or any of its materials or related technical, factual, text or printing;
5.2 failure to provide our website (or any part of it), goods or services;
5.3 any delay in the provision, or failure to provide or make the goods or services accessible, or any negligent provision of goods or services;
5.4 Any commodity is not of commercial quality or suitable for its intended use;
5.5 Any misrepresentation of our website, goods or services.
6. Except as required by law:
6.1 We will not be liable to you for any indirect or consequeant loss, damage or expense, including loss of profits, business or goodwill arising from any of your knowledge of our problems, and
6.2 We will not be liable to make any payments to you in the form of compensation, unless otherwise specified in these terms and conditions.
7. You must comply with and comply with all applicable regulations and legislation, including obtaining all customs, import or other permits required to purchase goods from our website. We make no representations or assume any responsibility for the export or import of the goods you purchase.
8. You agree that such restrictions are reasonable in nature of our website, especially since you will enter into a separate contract with the Supplier each time you purchase goods through our website.
9. None of the above exclusions affect any legal right that cannot be excluded. However, in such cases, our liability (as permitted by law) will be limited to the resupply of services or goods to you.
10. The exclusions or limitations above shall be interpreted as independent and separable provisions of such terms and conditions.
The user produces the content
1 When you submit to our website any User-generated Content (including all text, archives, images, photographs, sounds, videos or other materials) ("User Content"), you grant us a perpetual, irrevocable, non-exclusive, global, transferable, reauthorized, paid,royalty-free license to reproduce, distribute, communicate to the public, perform publicly, revise, prepare derivative works, Display and otherwise use the User Content of the Site (including, but not limited to, promoting and forwarding some or all of the Site in any form of media and through any media channel). Without limitation, the rights you grant us under this Section 15.1 include the right to grant re-licensing rights to users of each website to use the Content from time to time, as permitted by the features of the Website. You hereby waive and encourage all other originals of User Content to waive all moral rights to User Content (including the right to identify the original user of User Content or to object to the derogatory treatment of any User Content), whether or not the right exists at any time in the world at any time in the future.
2 Your statement, warranty and Chino:
2.1 You have the legal rights and powers to grant a concession under article 1 above;
2.2 You are the owner of the User Content and/or have all the necessary rights, consents, permissions and concessions to grant us a concession under Section 1 above;
2.3 We will not infringe the intellectual property or other rights of any third party by exercising the concession under Article 1 above;
2.4 If the User Content identifies any individual (whether by name, picture or otherwise), you have obtained all the consent and permission of such persons so that we may license the User Content in section 1 above;
2.5 User Content does not include any material that may be unlawful, defamatory, obscene, objectionable, endangering the safety of any person, intended to harass any person or not suitable for display on the Site;
2.6 At our request, you will provide us with a written copy of any consent, permission and concession you are required to obtain.
3 You are responsible for all user content. We are not responsible or liable for any user content under any circumstances, whether or not we are aware of any content of the User Content.
4 Our website only displays user content related to commercial quality or promotional offers, and user content related to after-sales or other services will not be displayed. We reserve the right to change or remove any user content that is offensive, defamatory, profane, or otherwise unrelated to other users.
PRIVACY & SAFETY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.teslun.co.uk (the "Website") or make purchases from www.teslun.co.uk.
The personal data nagu collects from you may be used for the following purposes, including but not limited to:
Identify your identity and any accounts you open
For your service
Verify identity and/or conduct credit reviews
Identify and verify your eligibility for discounts and promotions on goods and services
Process applications and update partner products and services on your behalf, including but not limited to insurance and financial products
Handle insurance claims for partner products and services on your behalf
Process payment instructions or collection of arrears related to the Services for you
Let this website store your personal data so that you do not need to re-enter the relevant information each time you purchase a product or update an insurance product
Process orders, bill, and fulfill orders
Direct promotion of our services (see "Direct Promotions" section for details)
Direct promotion of products and services of our business partners (see "Direct Promotions" section for details)
Design the services you need
Conduct market research, statistical analysis and behavioral analysis
Conduct a program viewing survey and analysis
Conduct customer data analysis and analysis of your shopping preferences
Let you choose to participate in our interactive features for the services we provide to you, including identifying your friends, communicating with them, and sharing your shopping experience
Recommend our services or goods or services of interest to you
Design our website and content to suit your specific preferences
Provide customer service for you
Handle your complaints and account inquiries, claims and/or litigation against the Company or any party
Prevent and stop fraud
The purpose of the audit
Disclosure in accordance with applicable laws, rules and regulations
Any other purpose directly related to the original purpose for which the personal data was collected
The type of personal data collected
Personal data collected by teslun.co.uk may include( but are not limited to):
1. Your personal data and contact information, such as name, gender, date of birth, IDENTITY number, telephone number, social media link, mailing address, address, mailing address and/or address of the bill;
2. Your business information, such as the name and title of the company;
3. Your account details, such as the first 6 digits of your card account number and the last 4 digits or user account number;
4. Details of your payment transaction;
5. Your device IP address, real-time location data, browser settings, browsing history and/or other data recorded on the Internet;
We may access, use and/or process your biometric data, including, but not limited to, fingerprints and facial images stored on your mobile device or other device for verification purposes. However, we do not collect or store such information.
Confidentiality, disclosure and security of personal data
Teslun's collection and possession of personal data about you will be treated confidentially, but the Company may disclose such information to anyone who is required or required by law to perform legal obligations, to provide services to you, or to perform the original or direct purpose for which personal data is collected:
A court, law enforcement agency, or other governmental statute or regulatory authority, institution, or organisation with jurisdiction.
The Company contacts companies, partners, sellers or contractors, agents or other service providers involved in the sale and marketing or administration of services, or the provision of goods and services.
Partners of the Company include, but are not limited to, insurance companies that may evaluate and process new insurance products, renewal applications, insurance claims and settlements, provide insurance services and/or handle enquiries or complaints.
Any other person who has a duty of confidentiality to the Company includes members of the Corporate Group who have undertaken to keep such information confidential, IT consultants, data processing contractors, auditors, accountants, or lawyers.
A bank, financial institution, insurance company, credit card issuing company, or collection service company.
Direct promotion
The personal data collected from you is used for the purpose of sending messages, offers, publicity and marketing quotes, for which the Company is required to obtain your consent. We can contact you by email, mobile app notifications, social media links, SMS, text/image/video messages, phone calls or emails. The Company holds your name, email address, telephone number, contact address, social media links, product and service portfolio information, trading patterns and behaviors, browsing history, program viewing habits, personal interests, and may use such information to directly promote our services, as well as the products and services of our business partners or advertising partners below, or for the product or service categories of Teslun's merchants, including but not limited to food and beverage, groceries, household goods, personal care and health care, skin care and cosmetics , mother and child supplies, pet supplies, electrical and electronic appliances, household goods, eating, drinking and playing, sports travel, toy books, telecommunications, media and entertainment, fashion and apparel, jewelry, luxury goods, insurance and financial product categories, motor vehicles, real estate, government information and services and soliciting donations or contributions for charitable, cultural, public or well-being purposes, etc.
Cookies
A Cookie file is a small text file stored on your computer (or other electronic device) when you enter our web pages and mobile applications. We use the "Cookie" file on this page to:
Identify you as you browse this web page and mobile apps
Access information about your preferences, access and browsing behaviour, online activities and Internet usage
Keep track of items stored in your shopping basket to help you through checkout procedures
Conduct research and statistical analysis to help us improve our services and better understand the requirements and interests of visitors and visitors
Provide ads that match your personal interests and more effectively conduct promotional and advertising programs for us, our business partners and advertisers
Make your online activities more efficient and experience better
Make security tighter
The data we obtain using the Cookie file may not contain your personal data. Although we may obtain data from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet records data), we may not be able to identify you. As non-personal data is mixed with personal data, we consider the relevant data to be personal data as far as the privacy policy is concerned. In certain cases, we may collect your personal data, but only if you complete an online form voluntarily or when you purchase goods or use the Services on our web pages and mobile applications.
If you do not allow the use of cookie files, you can make adjustments on Internet browsers and electronic devices. If you disable the Cookie profile, you know that certain features of our web pages and mobile applications may not be available.